Order Management:

Smarter Orders for Smoother Operations

Connect your systems, inventory, and fulfillment strategies to power the post-click experience your customers expect.



+99.5%

Order routing accuracy across multiple fulfillment nodes

-27%

Decrease in delivery time from store-based fulfillment

+18%

Cart completion rate lift from accurate delivery date logic

-35%

Drop in customer service inquiries post-OMS optimization

Every Great Customer Experience Ends With Fulfillment That Works

Getting a customer to buy is only half the battle. The other half is making sure the order gets where it’s supposed to go, how and when they expect it — and that they’re happy enough to buy again. That’s where your order management system (OMS) comes in.


At PeakActivity, we believe that when fulfillment is invisible, customer trust becomes highly visible. We help retailers and brands select, implement, and optimize the right OMS, ensuring the platform is able to handle the complexity of modern commerce and meet customer expectations. 


From store-based fulfillment and split shipments to real-time inventory and multi-node orchestration, we’ve built it all. Our team knows how to make complex operations run cleanly, at scale, and without the chaos. 

The Modern OMS Challenge

A great OMS goes beyond simply processing orders, empowering your entire post-purchase journey.

● Shoppers expect flexible, fast, and flawless delivery

● Stores and warehouses need to act as one system

● You can't sell what you can’t promise to fulfill

● Returns, exchanges, and cancellations require real-time accuracy

Our OMS Services


Strategy & Platform Selection

OMS Implementation & Integration

Fulfillment Experience & Logic

Monitoring, Optimization & Support

Why PeakActivity? 

Clients


Make Promises You Can Actually Keep 

Customers don’t care what system you use behind the scenes. They care that their order shows up on time, in full, and without surprises. Delays, stockouts, and missed handoffs chip away at the trust you’ve worked hard to earn.


PeakActivity helps you build an order management system that works with your business, even when it’s across multiple channels, legacy tools, and fulfillment partners. Get the guide you need to deliver the experience your customers expect.


Let’s turn fulfillment into your competitive edge.

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Frequently Asked Questions


What OMS platforms do you support?

Do you support store-based fulfillment logic?

Can you integrate OMS with Shopify or other eCommerce platforms?

Will this also help with returns and exchanges?

How long does an OMS implementation take?

Partners & Platforms

From official platform partnerships and advanced certifications to category-defining eCommerce experience, PeakActivity brings best-in-class tools, tech, and teams to every engagement.