+40%
Conversion lift for brands enabling in-store assisted selling
Omnichannel Experience Services:
Wherever They Shop, You Show Up Strong
Unify your in-store, online, mobile, and marketplace experiences so your customers never hit a dead end.
0
Fulfillment cost reduction via deliver-from-store logic
+3x
Increase in store contribution to ecommerce revenue
Zero
Drop in customer experience across channels
Customers Don’t Think in Channels
Today’s shoppers don’t care if they’re buying in-store, on your site, on Amazon, through an app, or on a marketplace. They just expect it to work. But too often, internal systems, disconnected data, or legacy tech turn omnichannel dreams into operational nightmares.
PeakActivity leans on real-world retail experiences to build a roadmap that’s actually executable.
From associate apps to cross-channel fulfillment to personalized digital journeys, we bring your omnichannel vision to life and make it profitable.
Omnichannel Is No Longer Optional
● 73% of consumers use multiple channels during their shopping journey
● Buy online pick-up in-store and same-day fulfillment are expected features
● Returns, loyalty, and inventory need to work across all touchpoints
● Mobile-first expectations have reset what customers consider “easy”
Remove the friction between the store and the screen and deliver a brand experience that works everywhere.
Our Omnichannel Services
Strategy & Experience Mapping
Unified Commerce Enablement
In-Store & Associate Enablement
Fulfillment & Delivery Innovation
Seamless Shopping That’s Actually Seamless
Clients
Unify Your Experience. Multiply Your Opportunity.
Omnichannel should be your new business model. We’ll help you build it. Together, we’ll create a commerce ecosystem where your customer, your inventory, and your data move as one, no matter where the journey starts.
Let’s connect the dots, convert across every channel, and climb to the top of this summit together.
Frequently Asked Questions
What’s the difference between omnichannel and multichannel?
Can PeakActivity help us unify systems we already have?
How long does an omnichannel rollout take?
Do you support custom associate apps?
What platforms and tools do you support?
Partners & Platforms
From official platform partnerships and advanced certifications to category-defining eCommerce experience, PeakActivity brings best-in-class tools, tech, and teams to every engagement.
