Skip to main content
PeakActivity
eCommerce Solutions

Order Management

Smarter Orders for Smoother Operations

Connect your systems, inventory, and fulfillment strategies to power the post-click experience your customers expect.

+99.5%
Order routing accuracy across multiple fulfillment nodes
-27%
Decrease in delivery time from store-based fulfillment
+18%
Cart completion rate lift from accurate delivery date logic
-35%
Drop in customer service inquiries post-OMS optimization
ABOUT US

Every Great Customer Experience Ends With Fulfillment That Works

Getting a customer to buy is only half the battle. The other half is making sure the order gets where it's supposed to go, how and when they expect it — and that they're happy enough to buy again. That's where your order management system (OMS) comes in.

At PeakActivity, we believe that when fulfillment is invisible, customer trust becomes highly visible. We help retailers and brands select, implement, and optimize the right OMS, ensuring the platform is able to handle the complexity of modern commerce and meet customer expectations.

From store-based fulfillment and split shipments to real-time inventory and multi-node orchestration, we've built it all. Our team knows how to make complex operations run cleanly, at scale, and without the chaos.

The Modern OMS Challenge

A great OMS goes beyond simply processing orders, empowering your entire post-purchase journey.

● Shoppers expect flexible, fast, and flawless delivery

● Stores and warehouses need to act as one system

● You can't sell what you can't promise to fulfill

● Returns, exchanges, and cancellations require real-time accuracy

Our OMS Services

Everything starts with the right architecture for your operations.

Current state audit: eCommerce, POS, ERP, WMS, and fulfillment flows
Requirements gathering across teams (eComm, ops, finance, store teams)
Evaluation of leading OMS platforms (Kibo, Körber, Salesforce OMS, custom builds)
RFP development and vendor selection
Omnichannel use case planning (pickup, ship-from-store, BOPIS, etc.)

Make Promises You Can Actually Keep

Customers don't care what system you use behind the scenes. They care that their order shows up on time, in full, and without surprises. Delays, stockouts, and missed handoffs chip away at the trust you've worked hard to earn. PeakActivity helps you build an order management system that works with your business, even when it's across multiple channels, legacy tools, and fulfillment partners. Get the guide you need to deliver the experience your customers expect. Let's turn fulfillment into your competitive edge.

Frequently Asked Questions

We support and implement systems including Kibo, Körber, Salesforce OMS, and custom solutions, depending on your scale, stack, and needs.

Some of the organizations we partner with

Organizations navigating change, across industries.

The North Face
Discount Lots
GoodRx
Raycorp
Snow Planning
Vans
Element
Now Optics
Coach4Execs
LegalShield
Total Wine

Partners & Platforms

From official platform partnerships and advanced certifications to category-defining eCommerce experience, PeakActivity brings best-in-class tools, tech, and teams to every engagement.

HubSpot
Stripe
ABTasty
Shopify
Builder.io
Klaviyo