Conversational Commerce:

Shop, Ask & Buy — All in One Flow

Turn conversations into conversions with intelligent, on-page AI experiences.



+25%-40%

Lift in conversion rate from AI-assisted shopping

+30%

Increase in AOV with well-timed conversational upsells

-50%

Decrease in time-to-checkout for mobile shoppers

24/7

AI-powered assistance, without expanding headcount

Shopping Has Changed. Experiences Should Too.

Conversational commerce transforms static digital journeys into dynamic, personalized conversations. From intelligent site search and AI shopping assistants to next-gen checkout experiences, we bring natural language interfaces to life, powered by advanced AI, trained on your data, and designed for real-world performance.

Why Conversational Commerce Matters

● AI expectations are growing. Consumers now use LLMs daily and they expect your site to feel just as intuitive.

● Mobile and voice commerce are surging. Natural language reduces friction and unlocks accessibility.

● Traditional search bars don’t cut it anymore. Static keywords and filtered navigation can’t match the nuances of human interactions.

● Chat-based journeys boost engagement. Shoppers who interact with intelligent assistants convert at higher rates and spend more.


We help you meet your customers in the flow of conversation and guide them through your funnel… And straight to checkout.

Our Conversational Commerce Services


NLP-Powered Site Experiences

Next-Gen Search & Smart Navigation

Conversational Checkout

Data, Training & Integration

Clients


Built for Today. Designed for What’s Next.

If you’re looking to pilot a new site chatbot, overhaul search, or create an end-to-end conversational experience from entry to checkout, we’re here to guide your journey.


Let’s build the interface your customers actually want to use.

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Frequently Asked Questions


What is conversational commerce, exactly?

Can PeakActivity integrate these tools into our current ecommerce platform?

How do you train the AI to understand our products?

 Is this the same as a chatbot?

 How fast can we launch a pilot?

Partners & Platforms

From official platform partnerships and advanced certifications to category-defining eCommerce experience, PeakActivity brings best-in-class tools, tech, and teams to every engagement.