A 94% improvement in response time to customers in social channels, a 1,362% increase in booked eye exams, and a clear path to future growth.
The Climb Continues
Can a smarter online presence help drive customers back into our client’s stores? By harnessing the power and reach of social media, the client was able to positively impact its “stick-and-bricks” business, proving that digital media can indeed help businesses that don’t necessarily reside in the digital world. However, this initial success is just the beginning. The solutions of today might not be enough to solve the challenges of tomorrow. Which is why, at PeakActivity, we don’t approach any client engagement with a “one-and-done” attitude. The way we see it, our work never ends; it simply takes on a different form. It could be by optimizing current work to yield even better results or helping our clients prepare for changes in business, technology, or consumer behavior that might not be on their radar right now, but will be down the road. Our point is this: On the journey towards digital dominance, there’s always more mountain to be climbed.
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PeakActivity is a digital acceleration and technology services company that enables progress for businesses at every point of their digital journey through modernization, optimization, innovation, and engineering services.