CASE STUDY

CITY Furniture & Kibo: Unlocking eCommerce Opportunities with a Composable Architecture

 city furniture Logo
Kibo Logo
city furniture Logo
Kibo Logo

CASE STUDY

CITY Furniture & Kibo: Unlocking eCommerce Opportunities with a Composable Architecture

+273%

NUMBER OF ORDERS

+309%

REVENUE

-50%

CART & CHECKOUT LOAD TIMES

+273%

NUMBER OF ORDERS

+309%

REVENUE

-50%

CART & CHECKOUT LOAD TIMES

Situation

With the rapid rise of online shopping, the home goods sector has experienced a significant surge in eCommerce demand. CITY Furniture recognized the need to transform its digital strategy to cater to the evolving online shopping landscape.

Happy couple high fiving on their couch after buying new furniture on a tablet

Situation

With the rapid rise of online shopping, the home goods sector has experienced a significant surge in eCommerce demand. CITY Furniture recognized the need to transform its digital strategy to cater to the evolving online shopping landscape.

quote

Our eCommerce solution needed to be different from a typical retailer, and we needed the ability to customize quickly, deeply, and at scale, while maintaining industry-leading performance. Kibo’s modular, microservices-based structure fit with our own headless architecture so that we can create exactly what we need, from specific promotions and pricing to a fluid shopping cart experience.

Juan Lopez

DIRECTOR OF SOFTWARE PRODUCT DEVELOPMENT
CITY FURNITURE

quote
quote

Our eCommerce solution needed to be different from a typical retailer, and we needed the ability to customize quickly, deeply, and at scale, while maintaining industry-leading performance. Kibo’s modular, microservices-based structure fit with our own headless architecture so that we can create exactly what we need, from specific promotions and pricing to a fluid shopping cart experience.

Juan Lopez

DIRECTOR OF SOFTWARE PRODUCT DEVELOPMENT
CITY FURNITURE

quote
Young business woman on the phone in a furniture showroom

Solution

PeakActivity researched, identified, and helped the retailer select a vendor that could meet their expectations—advanced capabilities that CITY Furniture’s original platform simply couldn’t accommodate, particularly surrounding the checkout experience. Then, we worked with the vendor, Kibo Commerce, to facilitate composable architecture implementation in just seven months.

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Solution

PeakActivity researched, identified, and helped the retailer select a vendor that could meet their expectations—advanced capabilities that CITY Furniture’s original platform simply couldn’t accommodate, particularly surrounding the checkout experience. Then, we worked with the vendor, Kibo Commerce, to facilitate composable architecture implementation in just seven months.

Need a similar solution?

Results

Taking a modular approach to its digital strategy allowed CITY Furniture to deliver fluid and engaging online customer experiences. The retailer’s UX/UI team now has the ability to craft shopping journeys that convert and build customer loyalty—without costly development.

Want similar results?

Multiple different devices displaying an omnichannel brand experience

Results

Taking a modular approach to its digital strategy allowed CITY Furniture to deliver fluid and engaging online customer experiences. The retailer’s UX/UI team now has the ability to craft shopping journeys that convert and build customer loyalty—without costly development.

Want similar results?

The Climb Continues

The solutions of today might not be enough to solve the challenges of tomorrow. This is why, at PeakActivity, we don’t approach any client engagement with a “one-and-done” attitude. The way we see it, on the journey towards digital acceleration, there is always more progress to make and more mountains to climb.

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